Privacy Policy

This explains what Stravue collects, why, and what you can do about it. Stravue is operated by Owen Fisher. If anything here is unclear, email support@stravue.com.

What we collect

• Your account: your email address and a hashed password (we never store your password in plain text).
• What you ask us to capture: the website URLs and goals you submit, and the screenshots and reports produced from them.
• Payment: handled by Stripe. We receive confirmation of your plan and status; we never see or store your card number.
• Basic usage: enough to run the service, keep it secure, and fix problems.
• How you use the product: records of actions inside Stravue: what you ask a capture for, which suggested pins and captions you keep, change or remove, what you export, and what you delete. We keep these to see where Stravue got it right or wrong for you.
• How you found us: some links carry campaign tags (see Cookies below). If you arrive through one and then sign up, we save those tags with your account. This tells us which links bring people.
• How the site is used: PostHog records the pages you view and what you click, and can record your session on screen, so we can see where something confuses people or breaks. When you are signed in, this is linked to your account, including your name and email address.

How we use it

To provide the service: to run your captures, show your reports, handle billing, keep your account secure, and answer support requests. We also study the usage records above to improve Stravue. For example, if people often correct a suggested caption the same way, we fix the suggestion. This never involves training AI models on your data, and deleting your account deletes these records with it. When you sign up, pay, change plan or cancel, Owen is sent a short email with your email address and the plan, so he knows straight away. It lands in his own inbox, which SiteGround hosts.

What we do not do

• We do not sell your data.
• We do not use your data or captures to train AI models.
• We do not share your reports with anyone unless you share them.

Sharing

We use a small number of providers to run Stravue. Stripe handles payments, our hosting provider runs the server, and an AI provider processes the page text of a capture to write its notes. PostHog, hosted in the EU, provides the usage analytics described above. When you create a public share link, anyone with that link can view that report until you revoke it.

Cookies

We use these cookies:

• stravue_session keeps you signed in. It is essential, and it is removed when you sign out.
• stravue_currency remembers whether you chose pounds or dollars on the pricing page, for 180 days.
• stravue_ft remembers which link first brought you here. It is set only when that link carries campaign tags: utm_source, utm_medium, utm_campaign, utm_content, ref, or an ad click id from Google (gclid) or Microsoft (msclkid). It holds those tags and nothing else, for 30 days. If you sign up in that time, we save the tags with your account and send them to PostHog. If your browser sends the Global Privacy Control signal, we do not set it.
• PostHog sets its own analytics cookie (its name starts with ph_) to recognise your browser between visits, for up to a year.

We do not use advertising cookies, and we do not share these cookies or the tags in them with advertisers. You can delete or block cookies in your browser settings at any time; Stravue still works without stravue_ft and the PostHog cookie.

Keeping and deleting your data

We keep your account and captures while your account is open. You can ask us to delete your account and its data at any time by emailing support@stravue.com, and we will action it. You can also ask for a copy of the data we hold about you.

Changes

If we change this policy we will update the date above. Continuing to use Stravue after a change means you accept it.